There is no delay in us fulfilling orders, but please note post may take a little longer to reach you both within the UK & internationally. Thanks for your patience!
There is no delay in us fulfilling orders, but please note post may take a little longer to reach you both within the UK & internationally. Thanks for your patience!
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Delivery & Policies

Here's the boring but important stuff!

Delivery
I am to create and post your pieces out within 3-5 working days. I post via Royal Mail, 1st or 2nd class depending on how quickly I make your piece. Royal Mail 1st and 2nd Class parcel services aren't tracked throughout their journey. These services provide the me with proof of postage only but do get in touch if you'd like your items faster and tracked and we can discuss you options. 1st class should arrive within 1-2 working days and 2nd class should arrive within 2-3 working days.

According to Royal Mail, Standard International / International Signed / International Tracked should reach Europe within three to five working days
and rest of the world within five to seven working days. But to be safe, I usually say give at least 2 weeks for these to arrive.

Despite my best efforts some services may be disrupted or delayed in postage, be patient, please. Worst case scenario if it never arrives, get in touch and we will discuss how I can help.

Items are sent in a 'large letter size' cardboard postal box with tissue or recycled bubble wrap (I never buy bubble wrap!) I don't do gift wrapping but items come on their own backing card and still look presentable as a gift!

 

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

I don't accept returns, exchanges, or cancellations
This is due to H&S of purchasing earrings. But please contact me if you have any problems with your order.

 

Care instructions
Do not sleep, swim or have a bath wearing your jewellery.
Do not use any washing liquids (especially liquid containing alcohol) for jewellery cleaning. Sterling Silver will tarnish after a while, so clean it occasionally with a special silver polishing cloth.

Store jewellery pieces separately since they can scratch easily.

All items sold in our shop, are intended for adult use only! Small pieces may be a potential choking hazard to young children/animals. Buyer agrees to release Seller from any liability when making the decision to purchase.

Please read each description carefully if you have a sensitivity to a particular fiber and/or material.

Buyer agrees to release Seller from any liability when making the decision to purchase.